Privacy Policy for AT Aerials
Effective Date: August 8, 2025
Welcome to AT Aerials (“we,” “us,” or “our”). We operate the website https://ataerials.com/ and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services, including our SMS messaging services. This policy is designed to comply with applicable privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and A2P 10DLC regulations for SMS messaging.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you request a quote, subscribe to updates, or opt-in to SMS communications, we may collect your name, email address, phone number, and project details.
- Website Usage Data: We collect information about your interactions with our site, such as IP addresses, browser type, pages visited, and cookies. Cookies help enhance your experience and analyze site performance.
- SMS-Related Data: If you opt-in to receive SMS messages, we collect your phone number and consent records to comply with A2P 10DLC regulations.
2. How We Use Your Information
We use your information to:
- Provide and improve our aerial data-capture and analysis services.
- Communicate with you via email or SMS about project updates, promotional offers, or service announcements.
- Analyze website usage to optimize content and user experience.
- Comply with legal obligations, including A2P 10DLC requirements for SMS campaigns.
Note: We do not share your mobile information with third parties or affiliates for their marketing or promotional purposes. Your opt-in data and consent records are shared only with subcontractors (e.g., SMS providers such as Twilio) necessary to support our services.
3. SMS Messaging and A2P 10DLC Compliance
By opting into our SMS services, you expressly consent to receive text messages from AT Aerials, including promotional and informational messages.
- Program Description: Messages about flight schedules, data-delivery status, and special offers.
- Message Frequency: Typically 1–4 messages per month (varies by project).
- Cost: Message and data rates may apply, depending on your carrier.
- Opt-In: You must explicitly opt-in—e.g., checking a box or texting “JOIN” to our number. We maintain consent records to meet A2P 10DLC rules.
- Opt-Out: Reply “STOP” to any message to cease SMS communications. You will receive a confirmation and no further messages unless you opt-in again.
- Help: Reply “HELP” to any message or email support@ataerials.ca.
- Liability Disclaimer: AT Aerials is not responsible for delays or failures in SMS delivery. Delivery depends on your mobile carrier and is not guaranteed.
Our SMS campaigns are registered with The Campaign Registry (TCR) and comply with carrier guidelines, including content restrictions and data security.
4. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Correction of inaccurate or incomplete data.
- Deletion of your personal information, subject to legal obligations.
- Opt-Out of marketing communications or data sharing where applicable.
To exercise these rights, contact us at privacy@ataerials.ca. We will respond within the timeframes required by law (e.g., 30 days for GDPR requests, 45 days for CCPA requests).
5. Data Security
We implement reasonable security measures—such as HTTPS encryption, firewalls, and access controls—to protect your personal information from unauthorized access. However, no online system is completely secure, and we cannot guarantee absolute security.
6. Data Sharing
We may share your information with:
- Service Providers: Trusted third parties (e.g., hosting companies, SMS vendors, analytics providers) that help us deliver our services. These providers are contractually obligated to protect your data.
- Legal Authorities: If required by law or to protect our rights, we may disclose your information.
We do not sell your personal information to third parties.
7. Cookies and Tracking
Our website uses cookies to enhance your experience. You can manage cookie preferences through your browser settings or our cookie-consent banner. For more details, see our Cookie Policy.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post any updates on this page with a new effective date. Please review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@ataerials.ca
- Address: AT Aerials Inc., 205 Maple Grove Rd., Ottawa, ON K1A 0B1, Canada
- Phone: +1 866-881-1365
By using our website or services, you agree to the terms of this Privacy Policy.